FROM PRIORITY TO PRACTICE
A clear path
through the work.
Start with an agreed scope. Connect business decisions, implementation, and the people who will own the result.
01Discover & define
Agree the business problem, users, current baseline, and constraints. Identify the systems, information, and owners needed for a useful first scope.
02Design & validate
Map the workflow, integration, and controls. Test the proposed approach with representative inputs and agree how the team will judge the result.
03Build & introduce
Deliver the agreed capability in manageable increments. Include user feedback, documentation, training, and the decisions needed for a controlled rollout.
04Operate & improve
Review adoption, reliability, quality, and cost against the baseline. Refine the workflow and decide what to expand using evidence from actual use.